Shipping Information for Tailor-Made Dresses

Whether you choose a standard size or give us your custom measurements, all our dresses are personally tailored for you from scratch. Because of this, shipping time and our return policy are different for these special items.

Shipping Time
Total Shipping Time is based on the time it will take to tailor your dresses + the time taken for the finished dress to be shipped to you.

Formal Dresses
It will take 11-13 working days to tailor your dresses by professional dressmaker. Shipping time ranges from 3-7 working days - USPS Express (USA only) and DHL/FedEX/UPS (USA and worldwide). The exact shipping time varies according to the country you live in and the shipping method you choose. We will email you a shipping notice with a tracking number after we dispatch your parcel.


Wedding Dresses
It will take 15-17 working days to tailor your dresses by professional dressmaker. Again shipping time ranges from 3-7 working days - USPS Express (USA only) and DHL/FedEX/UPS (USA and worldwide). The exact shipping time varies according to the country you live in and the shipping method you choose. We will email you a shipping notice with a tracking number after we dispatch your parcel.



Order Cancellations
All dresses ordered from us can be cancelled within 24 hours free of charge, no questions asked. However, because your dress is a one-off tailor made for your special day, orders cancelled after 24 hours are subject to a handling fee equaling 30% of the item price. Orders cannot be cancelled after 3 business days. Thanks for your understanding.

 
 
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